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Privacy Policy

Last updated: January 2025
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At The Bear and Lion Co Limited ("we", "us", or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from our website, bearandlion.co.uk (the "Site").

1. Who we are

The Bear and Lion Co Limited is a British brand specialising in high-quality handbags and accessories. Our registered business address is:

The Bear and Lion Co Limited
Minshull House
67 Wellington Road North
Stockport
Cheshire
United Kingdom
SK4 2LP
Company registration number: 15571648
 

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@bearandlion.co.uk.

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2. Information we collect

We may collect and process the following categories of personal information:

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a. Information you provide to us

  • Contact Information: Your name, email address, phone number, and postal address.

  • Payment Information: When you make a purchase, we collect payment details such as your credit/debit card information. These details are processed securely by our third-party payment processors.

  • Account Details: If you create an account, we collect your username, password, and preferences.
     

b. Information we collect automatically

  • Device Information: Details about your device, such as IP address, browser type, and operating system.

  • Usage Data: Information about how you interact with the Site, such as pages visited and time spent on the Site.

  • Cookies: We use cookies to enhance your browsing experience and for analytics. For more details, see our Cookie Policy.
     

c. Information from third parties

  • Social Media Platforms: If you interact with us on social media or log in via a social account, we may receive information such as your profile details and public posts.
     

3. How we use your information

We use your personal information for the following purposes:

  1. To Process Transactions: Fulfil and manage your orders, process payments, and deliver products.

  2. To Communicate with You: Respond to your enquiries, send order confirmations, and provide updates.

  3. For Marketing: Send promotional materials, newsletters, or offers you may be interested in (with your consent where required).

  4. To Improve Our Services: Analyse usage patterns to enhance the Site’s performance and functionality.

  5. To Comply with Legal Obligations: Meet regulatory requirements or enforce our terms and conditions.
     

4. Sharing your information

We may share your information with:

  1. Service Providers: Third-party companies that help us operate the Site, process payments, or deliver products.

  2. Marketing Partners: With your consent, we may share data with partners for joint promotional campaigns.

  3. Legal Authorities: If required by law or to protect our rights.
     

We never sell your personal information to third parties.
 

5. International data transfers

As The Bear and Lion Co Limited is based in the UK, your personal information is stored and processed within the United Kingdom, the European Economic Area (EEA), and other locations where our service providers operate, including the United States, Israel, and Japan. For customers using our Site hosted via Wix, data may be stored on secure servers in these regions. Wix employs advanced security measures, including encryption, to ensure your data is protected.

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Israel is recognised by the European Commission as providing an adequate level of protection for personal data. For transfers to other locations outside the UK or EEA, we ensure that appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, are in place to protect your data in compliance with applicable laws.


6. Your rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request that we delete your personal data, subject to legal obligations.

  • Objection: Object to certain processing activities, such as direct marketing.

  • Data Portability: Request a copy of your personal data in a structured, machine-readable format.

  • Withdraw Consent: Withdraw your consent for data processing at any time.
     

To exercise these rights, contact us at hello@bearandlion.co.uk.
 

7. Data retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
 

8. Security measures

We take appropriate technical and organisational measures to protect your personal information against loss, theft, or misuse. However, no method of transmission over the Internet is completely secure.
 

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
 

10. Contact us

For further information about this Privacy Policy or to make a complaint, please contact us:

  • Email: hello@bearandlion.co.uk

  • Postal Address: The Bear and Lion Co Limited, Minshull House, 67 Wellington Road North, Stockport, Cheshire, United Kingdom, SK4 2LP
     

If you are unsatisfied with our response, you can lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk.
 

Thank you for trusting The Bear and Lion Co Limited with your personal information.

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